What Is 'Know Your Customer' (KYC)?

All shipments sent from or received into India need KYC documents (Government recognized Identity and Address proof) to be presented to Customs during shipment clearance (reference: Customs Circular No. 9/2010).

Absence of these documents will mean clearance delay as shipments will go into Customs Bond until KYC documents are provided by the shipper or consignee based in India.

Consignees receiving shipments in India can upload the documents on our website from their desktop or smart phone.